Accessibility Statement
ACCESSIBILITY STATEMENT
MINWOOD LANE COLLECTIVE LTD
Last updated: 15 November 2026
1. OUR COMMITMENT TO ACCESSIBILITY
BE BOLD. BE CREATIVE. BE YOU.
At Minwood Lane Collective, we believe creativity should be accessible to everyone.
We celebrate individuality and recognise that children, young people and families have different abilities, communication preferences and ways of learning.
We are committed to making our website, digital learning experiences and creative opportunities as accessible and inclusive as reasonably possible.
We recognise that accessibility is an ongoing process and welcome feedback to help us identify and remove barriers.
2. ABOUT OUR DIGITAL SERVICES
Minwood Lane Collective provides information and services through:
Our website, www.minwoodlane.co.uk, created using IONOS Website Builder.
Creative Studio, our online creative membership.
Home Ed Studio, our online creative and cross-curricular membership.
MiniVox, our digital learning platform for projects, submissions, feedback and portfolios.
Online information relating to Creative Plus, RECONNECT and other programmes.
Some services are delivered through third-party platforms, which may have their own accessibility features and limitations.
We aim to consider accessibility when selecting, configuring and reviewing these services.
3. WEBSITE ACCESSIBILITY
We aim to make our website clear, understandable and straightforward to navigate.
Our approach includes considering:
Clear headings and page organisation.
Readable text and appropriate colour contrast.
Straightforward language.
Consistent navigation.
Access from different devices and screen sizes.
Meaningful descriptions for important images.
Accessible forms and links.
Compatibility with commonly used assistive technologies where supported.
We have not yet completed a formal accessibility audit of the website.
We therefore cannot currently confirm that every page or feature meets all Web Content Accessibility Guidelines (WCAG) 2.2 AA success criteria.
We intend to review accessibility as the website develops and address identified barriers where reasonably practicable.
4. ACCESSIBILITY OF ONLINE LEARNING
Our Creative Studio and Home Ed Studio memberships are designed to support flexible participation.
Projects are self-paced, allowing learners to explore activities according to their interests and individual circumstances.
We recognise that learners may benefit from different ways of accessing information, completing activities and communicating their ideas.
Where reasonably practicable, we will consider:
Clear and accessible project instructions.
Visual and written information.
Opportunities for spoken or practical responses.
Flexible ways to complete creative tasks.
Alternative methods of submitting work.
Additional support or explanation where needed.
Reasonable adjustments for disabled learners.
The availability of particular features may depend on the functionality of the digital platform.
Families are encouraged to contact us if an activity or resource presents an accessibility barrier.
5. MINIVOX ACCESSIBILITY
MiniVox is used to deliver our digital learning projects, submissions, feedback and portfolios.
As MiniVox is a third-party platform, some accessibility features and technical limitations are managed by its provider.
We will consider reported accessibility issues and, where appropriate, liaise with MiniVox to explore possible solutions.
We have not independently verified the platform's compliance with a particular WCAG standard.
Where a learner experiences difficulty accessing a project or feature, we will consider reasonable alternative arrangements.
6. ACCESSIBILITY AND ADDITIONAL NEEDS
We welcome children and young people with disabilities, special educational needs and different communication or learning requirements.
We recognise that individual needs vary and that accessibility cannot always be achieved through one standard approach.
We do not require families to provide a formal diagnosis before discussing reasonable adjustments.
We aim to work collaboratively with families to understand barriers and identify appropriate solutions.
Our approach is guided by dignity, respect, individual choice and applicable duties under the Equality Act 2010.
7. ALTERNATIVE FORMATS AND SUPPORT
If you experience difficulty accessing information on our website or through our digital learning services, please contact us.
Where reasonably practicable, we will consider providing information in an alternative format or explaining it in a different way.
This may include:
Plain-language explanations.
Written clarification.
Alternative project instructions.
Accessible document formats.
Support with understanding membership information.
Alternative ways to communicate an enquiry.
The options available will depend on the nature of the request and the resources involved.
8. THIRD-PARTY SERVICES
Our website and memberships may use services provided by external organisations, including:
IONOS — website hosting and website-building services.
MiniVox — digital learning and portfolio services.
Square — payment processing.
Google — selected communication and administrative services.
These providers are responsible for aspects of their own platforms and accessibility arrangements.
We will consider accessibility when choosing and using third-party services and will seek to address barriers within our reasonable control.
9. REPORTING AN ACCESSIBILITY PROBLEM
We welcome feedback about accessibility.
If you experience difficulty using our website, accessing a digital project, completing a form or using a membership feature, please contact:
Please use the subject line:
Accessibility Enquiry
Where possible, tell us:
Which page, resource or feature you were trying to access.
What difficulty you experienced.
Whether you use any assistive technology, if you are comfortable sharing this.
What alternative format or support might help.
You do not need to disclose a diagnosis or provide unnecessary personal medical information to request assistance.
We will consider the concern and respond as soon as reasonably practicable.
10. COMPLAINTS AND FURTHER CONCERNS
If you are dissatisfied with how we have responded to an accessibility concern, you may raise a complaint under our Complaints Policy.
Nothing in this statement restricts rights available under the Equality Act 2010 or other applicable legislation.
11. ONGOING IMPROVEMENT
Accessibility is an ongoing commitment.
As Minwood Lane Collective develops, we intend to review our website, digital resources and learning arrangements.
We will consider feedback from children, young people, families and others who use our services.
Where barriers are identified, we will assess appropriate improvements and reasonable adjustments.
12. CONTACT INFORMATION
Minwood Lane Collective Ltd
Company Registration Number: 17577197
Registered Office:
1711 High Street
Knowle
Solihull
B93 0LN
United Kingdom
Email: hello@minwoodlane.co.uk
Website: www.minwoodlane.co.uk
Last updated: 15 November 2026
Next scheduled review: November 2027